I had my first visit this week after switching to new insurance and needing to find a new provider. All Family Vision Care were fantastic all around! Dr. Ngo provided an extremely thorough exam, taking time to explain what’s happening with my eyes, and even rescanning with the retina camera to be sure he had a clear view. He double checked my progressive prescription I currently had on to make sure the measurements were accurate and even took time to teach an assistant about things that are tricky to measure on progressive lenses. The office and equipment was all very clean and modern. After my exam I was taken to the frame showroom space where I was assisted by extremely friendly and knowledgeable women. They went over what my insurance would cover and explained what my options were and what discounts I could get on a second pair at the time. The cost with my insurance for the initial progressive lens pair was outstanding, only $85 with all the extras added. For a second pair of sunglasses with just my single vision distance it was a bit over $500 after the 40% off. Still very reasonable given the second pair I was paying out of pocket. I was given a copy of my prescription as well as a few samples to help with my dry eyes, they cleaned my current pairs of glasses well and even helped adjust my current sunglasses that slide down often. All in all every employee was friendly, helpful, welcoming, and knowledgeable. I’m very happy I decided to try them as a new provider and I’ll have no hesitancy to return next year!

I just recently moved to Oregon. I'm diabetic and it was time to get new glasses, All Family Vision gives one of the best diabetic eye exam I ever had. Dr. Shannon is great, and explains everything to you. Would highly recommend All Family Vision!!

Front staff was welcoming from the start. Dr Shannon was great. He spent time during my exam to really meet my needs. The ladies that helped me pick out glasses also were very easy to talk to and explained everything to me in detail. Overall, I felt as ease here and will continue to visit for my eye care! Thank you!

The staff at family vision went above and beyond when I was visiting the area and broke a contact. I forgot my glasses/spare contacts and I’m very blind. I was a patient here before moving out of state so I called them for help! They tried setting me up with an appointment in Bend, I was there at the time, but that didn’t work out. They told me to just show up to their office anytime. The doctor, plus the girl I spoke to on phone spent time looking for anything close to my RX. I showed up, they handed me a contact for each eye plus a case. When I asked how much I owed , they said zero. Zero! The relief was immense since I was already nauseated from not having my contact in. I want to say how grateful I am to know there’s people out there like Dess, Felicity and the attending doctor who truly care! Don’t hesitate to become a patient here!

Since the first visit here with my daughter I have had nothing but amazing visits. The entire staff is amazing. They are always very quick and even if there is a short wait time they are great at communicating and even brought my daughter coloring supplies for our ten minute wait. My daughter loves her glasses appointments now and always leaves smiling. If you need glasses especially for kids this is the place to choose! From the moment you walk in you are greeted with smiles and amazing staff!

Awesome people, very thorough. Went for glasses and found out I needed surgery, Dr Shannon is top notch and super polite, and very informative! Thanks so much doc...Be seeing you real soon!😎

Everyone is courteous and upbeat and helpful. Dr Shannon discovered and easily removed 2 ingrown eyelashes which relieved long time irritation. Who even knew there was such a thing?! Thank you!

(Translated by Google) Very clean place, very friendly, they speak Spanish, which is really important, and everything is great. They attend to you and treat you with great kindness and respect, there is a lot of empathy, a place I recommend 100%. (Original) Lugar muy limpio, muy amable, se habla español, la verdad algo muy importante y todo muy bien, atienden y tratan con mucha amabilidad y respeto, hay mucha empatía, un lugar que lo recomiendo al 100%.

My daughter was having her first eye exam, and Dr. Shannon did an amazing job reassuring her since she was a tad bit nervous. All of the staff who assisted us were kind and thorough, and we will absolutely be returning. Thank you!